RemindAll

Support

Frequently Asked Questions

Why am I not receiving reminder notifications?

Make sure notifications are enabled for RemindAll in your device Settings. On iOS: Settings → RemindAll → Notifications → Allow Notifications. On Android: Settings → Apps → RemindAll → Notifications. Also check that Do Not Disturb or Focus modes are not blocking the app.

My reminders are not syncing across devices.

Cross-device sync requires a signed-in account. Make sure you are signed in with the same account on all devices. Check your internet connection and try pulling down to refresh. If the issue persists, sign out and sign back in.

I purchased Premium but my features are not unlocked.

Open the app, go to the Premium screen, and tap "Restore Purchases." This re-verifies your subscription with Apple or Google. Make sure you are signed in to the same Apple ID or Google account used for the original purchase.

How do I cancel my subscription?

iOS: Settings → [Your Name] → Subscriptions → RemindAll → Cancel Subscription. Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → RemindAll → Cancel subscription. Cancellation takes effect at the end of the current billing period.

How do I request a refund?

Refunds are handled by Apple or Google directly. iOS: visit reportaproblem.apple.com. Android: contact Google Play support via the Play Store app.

How do I delete my account and all my data?

Go to the app → Account menu → Delete Account. This permanently removes your account, all reminders, and associated data. This action is irreversible. Cancel your subscription through Apple or Google first — deleting the account does not cancel it.

I bought on Android but want to use RemindAll on iPhone (or vice versa).

RemindAll is a cross-platform service. Sign in with the same account on both devices and your subscription will be recognised on both platforms automatically.

What is the difference between a Notification and an Alarm?

A Notification is a standard banner on your lock screen. An Alarm triggers a full-screen alert — like a clock alarm — that is harder to miss. Alarms require RemindAll Premium. On iOS 26 and later, Alarms use the system AlarmKit for the most immersive experience.

Still need help?

Contact us and we'll get back to you within 2 business days.

merligamedev@gmail.com

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